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How rajajp88 Handles Your Personal Data

At rajajp88, the way we collect, store, and use your personal information is governed by a clear and accountable privacy framework — written specifically for Indonesia and the…

Data stored securely on encrypted serversNo third-party data salesDANA, OVO, GoPay & QRIS transactions coveredRight to request data deletionContact our privacy team directly
rajajp88 How rajajp88 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have questions about how rajajp88 stores or processes your personal data — or you want to submit a data access, correction, or deletion request — our privacy support team is…

Live Chat Connect with our privacy support team directly through live chat on the site, available daily from 08:00 to 23:00 WIB. Responses are handled by a real agent, not an automated system.
Privacy Email Send your data access, correction, or deletion request to our dedicated privacy email. We process all written requests within three business days and confirm receipt by return email.
Account Settings Some data preferences — such as marketing communication opt-outs and cookie consent — can be managed directly inside your account settings without needing to contact the privacy team.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

rajajp88 applies a layered approach to data security — covering your account credentials, payment method records, and session behaviour.

Encrypted Storage

All personal data and payment records — including DANA, OVO, GoPay, and QRIS transaction identifiers — are stored on encrypted servers with access restricted to authorised personnel only. No plain-text storage of sensitive fields.

Cookie Policy

We use session cookies to keep your account logged in and analytical cookies to understand how pages perform. You can withdraw cookie consent at any time through your browser settings or the cookie panel in your account.

Account Security

Your account password is hashed before storage — we cannot read it, and neither can our support team. If you suspect unauthorised access, reset your password immediately and contact live chat within the same session.

Data Retention

We retain account and transaction data for the period required under applicable financial regulations. Once that period expires, data is deleted or anonymised. Where local law permits, you may request early deletion of non-essential records.

Third-Party Sharing

We share only the minimum data necessary with payment processors such as DANA, OVO, GoPay, and QRIS to complete your transactions. We do not sell your personal data to advertisers or data brokers under any circumstances.

Your Rights

You have the right to access, correct, or request deletion of the personal data we hold on you. Submit your request via live chat or privacy email and we will respond with confirmation and a timeline within three business days.

Common Questions About Your Data at rajajp88

Below are the questions we receive most often from account holders about how we collect, store, and manage personal information. If your question is not covered here, reach our privacy team through live chat from 08:00 to 23:00 WIB.

We collect your registered name, email address, phone number, and the payment method identifiers linked to DANA, OVO, GoPay, or QRIS. We do not collect data beyond what is required to operate and secure your account.

Transaction reference identifiers are retained for compliance purposes, but we do not store full wallet credentials. Your DANA and OVO details are processed by the respective payment rail and are not held in plain text on our servers.

Yes. Submit a data access request through our privacy email or live chat. We will compile and deliver a summary of the personal data associated with your account within three business days of receiving your request.

Contact our privacy team via live chat or email with a written deletion request. We will process it and confirm which records can be removed immediately and which must be retained under financial compliance rules, depending on local law.

We share only the transaction data necessary for DANA, OVO, GoPay, and QRIS to process your payments. We do not sell, rent, or transfer your personal information to advertisers, data brokers, or unrelated commercial parties.

Cookie preferences can be adjusted through your browser settings or the cookie consent panel within your account. Withdrawing analytical cookies does not affect your ability to log in or complete transactions on the platform.

When you close your account, non-essential data is deleted. Transaction and identity records required under applicable financial regulations are retained for the legally mandated period, after which they are permanently deleted or anonymised, where local law permits.